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UMW Libraries
Simpson Library | Special Collections

Student Employment

This guide summarizes the different types of student jobs available at Simpson Library.

Reference Student Assistant

Reference Student Assistant


Position Basics

Work Hours Between 8 AM and 8 PM
Weekend Shifts Included? Some Sunday hours may be available
Hours per Week An average of 10 hours each week
Public Services? Yes
Same Schedule each Week? Yes

Position Description

Student Assistants in the Reference Department work with the librarians to provide research help to library patrons by answering basic questions, assisting with library equipment, and helping to maintain the reference collection.

Position Duties

  • Use the library catalog (Quest) and library databases to answer basic research questions – over the phone, instant message, and in-person
  • Refer detailed research questions to the appropriate subject specialist (librarian)
  • Shelve books according to the Library of Congress call number system
  • Keep the reference section clean, tidy, and orderly
  • Assist patrons with scanners, computers, printers, and copiers
  • Other library projects and duties as assigned

Minimum Qualifications (Required)

  • Customer service skills
  • Strong written and oral communication skills
  • Problem-solving and multi-tasking skills, especially under pressure.
  • Ability to lift books, shelve books at various heights, push carts full of books
  • Dependability
  • Must have at least 2.0 GPA

Preferred Qualifications

  • Interest in or ability to create social media posts, video tutorials, signs, or newsletters
  • Proficiency with Microsoft Office, Google Docs/Sheets/Slides/Drive, Canvas

Student Assistant Supervisor

Paul Boger