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Simpson | Stafford | Special Collections

Student Aide Help Guide: Printing/Copying/Scanning

Need-to-know procedures and other information

Troubleshooting with PaperCut

1. Make sure that the person is logged into the computer under their username and password. 

2. Check to make sure which printer they sent their job to. 

3. For the time being, all print jobs will print double-sided. The selection to change double-sided printing to one-sided must be done from the computer. 

4. Mobile/cloud printing can only be printed out from the Pharos print station on the reference desk.

5. An EagleOne card needs to be registered before it's used on the printer/copiers. The screen will say "Invalid username and password". An EagleOne card can only been be registered on all of the printer/copiers. Swipe the card, type in the person's Net ID and password, and then swipe the card again. The card should work after following this steps.

Color Printer/Copier

Steps to printing and copying from the color printer:

YOU CAN PAY WITH CHANGE ON THIS MACHINE.

1. Touch the screen on the payment tower first.

2. Put your EagleOne card in the slot on the payment tower. Make sure that it's facing the correct way. The screen will tell you when to remove your card, usually within a few seconds.

3. There will be three options shown on the screen. You can login without your card, but it takes more time. You also tap "copy" or "print" depending on the option you need.

4. Select your print job on the screen on the payment tower and select print. Make sure to log out when your job is finished printing out. 

Copying: Tap "Copy". The amount that is on your card should appear on the screen.

Options for copying are found on the main screen of the copier. Press the teal-colored button to begin copying. Don't forgot to log out when you're done. 

Middle Printer/Copier (Black and White)

Steps to printing and copying from the black and white printer:

1. Swipe your EagleOne card. The light on the card swipe should flash green. 

2. Scanning your EagleOne card brings up the options screen. Tap "Print Release" to release a print job.

3. Once you tap the "Print Release" icon, your job should appear. Select the print job and tap "Print" to print your job. You can also delete the print job if needed. Don't forget to tap "Log Out" when you are done using the machine.

Copying: Tap "Access Device on the screen. 

Options for copying are found on the main screen of the copier. Press the teal-colored button to begin copying. Don't forget to log out when you're done. 

Far Right Copier/Printer (Black and White)

Steps to printing and copying from the black and white printer:

YOU CAN PAY WITH CHANGE ON THIS MACHINE.

1. Touch the screen on the payment tower first.

2. Put your EagleOne card in the slot on the payment tower. Make sure that it's facing the correct way. The screen will tell you when to remove your card, usually within a few seconds.

3. There will be three options shown on the screen. You can login without your card, but it takes more time. You also tap "copy" or "print" depending on the option you need.

4. Select your print job on the screen on the payment tower and select print. Make sure to log out when your job is finished printing out. 

Copying: Tap "Copy". The amount that is on your card should appear on the screen.

Options for copying are found on the main screen of the copier. Press the teal-colored button to begin copying. Don't forget to log out when you're done.

Book Scanners

There are two book scanners located on the table between the circulation desk and the microfilm cabinet.The scanner on the left has both a flatbed scanner and a multi-page scanner. The scanner on the right has only a flatbed scanner. The scanners need to be turned on or brought out of sleep mode in order to work. 

There's a limit of 30 pages with the multi-page scanner and around a limit of 10 pages with the flatbed scanner. If a scanner freezes, use the ctrl+alt+delete keys on the keyboard to shut the computer down. Use the power button on the bottom of the monitor to turn it on again.